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Find answers to your questions about TravelSIM eSIMs, installation, usage, and more.
Browse Help Topics
Getting Started
Everything you need to know to get up and running with TravelSIM
> What is an eSIM?
> Compatible Devices
>Buying Guide
Activation Process
Installation & Setup
Step-by-step guides for installing eSIM on different devices
> iPhone Setup Guide
> Android Setup Guide
> How to Scan QR Code
Manual Setup Instructions
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Billing & Payments
Information about payments, refunds, and billing issues
> Accepted Payment Methods
> Refund Process
> Common Billing Issues
> Requesting an Invoice
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Usage & Coverage
Information about data usage, coverage areas, and network settings
> Coverage Maps
>Monitoring Data Usage
> Network Settings
> Speed Tests
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Troubleshooting
Solutions for common problems and technical issues
> Connection Issues
> Activation Problems
> Data Not Working
> QR Code Errors
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Account & Security
Manage your account settings, security, and privacy preferences
> Account Settings
> Password Reset
> Privacy Settings
> Delete Account
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eSIM Installation Guide
Our comprehensive installation guide walks you through the process of setting up your eSIM on any compatible device.
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